Fedora-Fr

MiaoLee · 2023-08-17T20:07:39+00:00

Bonjour à tous, Je me permets de poster concernant nextcloud, car suite une une installation de Fédora serveur mon site nextcloud affiche erreur 500. Pouv...

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erreur 500 nextcloud

Nicosss

MiaoLee En partant de ta version https://docs.nextcloud.com/server/25/admin_manual/maintenance/manual_upgrade.html .

Nextcloud fournit beaucoup de documentation bien faite donc ne pas hésiter à la consulter.

MiaoLee

J’ai mis à jour mais ca na fonctionne toujours pas je suis passé à la version 25.0.10

Current version is 25.0.10.

Update to Nextcloud 25.0.10 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-25.0.10.zip
Open changelog ↗

Steps that will be executed:
[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Nicosss

MiaoLee Normal, il va falloir passer à la 26 puis 27. C’est ce que je t’ai expliqué avant, tu as consulté les liens pour comprendre ?

MiaoLee

Bonsoir,

Je viens de faire un clone du dépôt git de nextcloud et je pense avoir suivi la doc mais maintenant j’ai cette erreur:

sudo -u apache php obierti-cloud/occ upgrade
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Setting log level to debug
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Resetting log leve

merci pour ton aide

Nicosss

MiaoLee Je ne sais pas à quelle version de Nextcloud tu es ?

Tu dis avoir suivi la documentation, mais tu as décidé de faire et fait quoi ?

As-tu désactivé ou mis à jour les applications aussi ?
https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/occ_command.html#apps-commands-label

Pourquoi avoir cloné le dépôt Git de Nextcloud ?

Tu es trop vague, tu donnes des messages d’erreurs sans contexte détaillé donc trop de devinettes.

MiaoLee

Désolé pour le message précédent mais je n’avais pas cloner la bonne version 😅

En tout cas maintenant c’est OK, voici le nouveau retour :

php obierti-cloud/updater/updater.phar 
Nextcloud Updater - version: v26.0.0beta2-9-g64e2e4c dirty

Current version is 27.0.2.

No update available.

Nothing to do.

Malheureusement mon site est toujours en erreur 500, voici les logs :

tail -n 10 obierti-cloud/data/nextcloud.log 
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Repair DAV shares","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add background job to set the lookup server share state for users","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add token cleanup job","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Clean up abandoned apps","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add possibly missing system config","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::startCheckCodeIntegrity: Starting code integrity check...","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::finishedCheckCodeIntegrity: Finished code integrity check","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::updateEnd: Update successful","userAgent":"--","version":"27.0.2.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::maintenanceActive: Maintenance mode is kept active","userAgent":"--","version":"27.0.2.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::resetLogLevel: Reset log level to Warning(2)","userAgent":"--","version":"27.0.2.1","data":{"app":"updater"}

Nicosss

MiaoLee Les opérations de maintenance suite à MàJ ont été réalisées aussi ?

Les logs Apache racontent quoi ?

VINDICATORs

Ne pas oublier de lancer la commande occ avec :

sudo -u apache php
Exemple :

sudo -u apache php ./occ maintenance:repair

Si cela continu, regarde aussi du coté de selinux si il ne bloque pas :

Désactive le temporairement :

setenforce 0

MiaoLee

Bonjour,

effectivement seLinux bloquait la lecture de htaccess a apache.

Mais ca ne fonctionne toujours pas malheureusement.

voici les logs :

[Sat Aug 19 11:31:58.943309 2023] [core:alert] [pid 3610:tid 3641] [client 192.168.1.254:58350] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:41:16.921805 2023] [core:alert] [pid 948:tid 1019] [client 192.168.1.254:58351] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:41:16.937223 2023] [core:alert] [pid 951:tid 1101] [client 192.168.1.254:58352] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:50:34.899906 2023] [core:alert] [pid 3610:tid 3658] [client 192.168.1.254:58357] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:50:34.912137 2023] [core:alert] [pid 949:tid 1054] [client 192.168.1.254:58358] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:59:34.271727 2023] [core:alert] [pid 948:tid 1041] [client 192.168.1.254:60462] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:59:35.645791 2023] [core:alert] [pid 949:tid 1058] [client 192.168.1.254:60476] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:59:35.666208 2023] [core:alert] [pid 3610:tid 3645] [client 192.168.1.254:60478] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here, referer: https://obierti-cloud.com/index.php
[Sat Aug 19 11:59:52.940448 2023] [core:alert] [pid 948:tid 1061] [client 192.168.1.254:58371] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here
[Sat Aug 19 11:59:52.954148 2023] [core:alert] [pid 948:tid 1004] [client 192.168.1.254:58372] /srv/web/obierti-cloud/.htaccess: DirectoryIndex not allowed here

{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Repair DAV shares","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add background job to set the lookup server share state for users","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add token cleanup job","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Clean up abandoned apps","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add possibly missing system config","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:52+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::startCheckCodeIntegrity: Starting code integrity check...","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::finishedCheckCodeIntegrity: Finished code integrity check","userAgent":"--","version":"26.0.5.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::updateEnd: Update successful","userAgent":"--","version":"27.0.2.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::maintenanceActive: Maintenance mode is kept active","userAgent":"--","version":"27.0.2.1","data":{"app":"updater"}}
{"reqId":"LObe67VhFJTewgTIMPMm","level":1,"time":"2023-08-19T06:34:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::resetLogLevel: Reset log level to Warning(2)","userAgent":"--","version":"27.0.2.1","data":{"app":"updater"}}

Merci pour votre aide.

Nicosss

MiaoLee Le mode maintenance est désactivé ?

MiaoLee

oui c est bien sur false

Nicosss

MiaoLee Les logs d’Apache racontent quoi ?

Ton fichier updater.log au même endroit que nextcloud.log ne contient pas d’erreur suite à la migration ?

Edit : Complément informations

MiaoLee

Voici le retour :

2023-08-19T06:36:14+0000 tVKGrspFQa [info] internal version: 27.0.2.1
2023-08-19T06:36:14+0000 tVKGrspFQa [info] updateURL: https://updates.nextcloud.com/updater_server/?version=27x0x2x1xxxstablexx2023-08-08T08%3A23%3A54%2B00%3A00+9234ae4a0a98ee924cd63974e88c22c3bb3f6b21x8x2x9
2023-08-19T06:36:14+0000 tVKGrspFQa [info] checkForUpdate() Array
(
)

2023-08-19T06:36:14+0000 tVKGrspFQa [info] end of checkForUpdate() No update available.
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] updater cli is executed
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] currentStep()
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] current version: 27.0.2 build time: 2023-08-08T08:23:54+00:00 9234ae4a0a98ee924cd63974e88c22c3bb3f6b21
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] getUpdateServerResponse()
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] updaterServer: https://updates.nextcloud.com/updater_server/
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] releaseChannel: stable
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] internal version: 27.0.2.1
2023-08-19T15:01:52+0000 gk2mJCGfVJ [info] updateURL: https://updates.nextcloud.com/updater_server/?version=27x0x2x1xxxstablexx2023-08-08T08%3A23%3A54%2B00%3A00+9234ae4a0a98ee924cd63974e88c22c3bb3f6b21x8x2x9
2023-08-19T15:01:53+0000 gk2mJCGfVJ [info] checkForUpdate() Array
(
)

2023-08-19T15:01:53+0000 gk2mJCGfVJ [info] end of checkForUpdate() No update available.

Nicosss

MiaoLee Le retour de quoi ? Merci d’indiquer pour chaque bloc code :

le prompt ;
la commande complète ;
le retour complet de la commande.

C’est compliqué d’arriver à suivre.

Par ailleurs, tu dis que ça tournait sous Ubuntu mais du coup comment tout ceci a atterri sous Fedora Linux ?
Ça permettra de peut-être arriver à comprendre ce qui ne va pas. Apache peut lire les fichiers de ton installation Nextcloud ?

De plus, tant que tu ne sauras pas pourquoi Apache ne veut pas afficher ton site ça va être compliqué.
Là, quel est le comportement dans un navigateur web lorsque tu tentes d’y accéder ?

MiaoLee

Avant tout Merci Nicoss pour ton aide et ta patience.

Je m’excuse de ne pas être très clair je vais tenter d’y remédier.

J’ai avancer de mon coté,

SELinux bloquait php-fpm

Et maintenant ça fonctionne bien.

J’avoue que SELinux n’est pas évident mais je compte bien y passer plus de temps.

Merci encore à tous pour vos retours.

Nicosss

MiaoLee Il faut bien faire attention à nous donner le cadre pour que l’on gagne du temps.
Ensuite les retours de commandes doivent aussi s’accompagner d’explications et de réponses à toutes les questions posées.

Du coup c’est à moitié rentré dans l’ordre puisqu’il reste encore à s’occuper de réactiver SELinux.
Pour en savoir plus https://doc.fedora-fr.org/wiki/SELinux .

La priorité est toujours d’aller consulter l’ensemble des logs pour savoir ce qu’il se passe.

Bonne continuation !

VINDICATORs

La doc de Nextcloud explique très bien les choses.

Par défaut il faut que les fichiers soient avec l’uid/gid (utilisateur identité et groupe identité) “apache:apache”.

Si tu es dans /var/www/html, normalement un simple :

restorecon -R /var/www/html

Suffit pour mettre les bon context par défaut.

VINDICATORs

Et pour compléter :

https://docs.nextcloud.com/server/latest/admin_manual/installation/selinux_configuration.html

(vraiment l’une des meilleurs docs que j’ai vu sur un produit d’ailleurs…)

MiaoLee

Super cette doc sur SELinux et Nextcloud.

Pour corriger mes problèmes j’utilise cockpit pour avoir une interface graphique et un état de mes permissions SELinux et ca fonctionne très bien.

Merci encore pour votre aide.

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